Returns & Exchanges

At Tata Simply Better, we strive to ensure the highest quality for our plant-based products, but if your order arrives damaged or incorrect, we are here to help. Due to the perishable nature of our food items, we accept return requests within 24 hours of delivery for qualifying issues.

1

Document the Issue

Take clear photographs of the product, the packaging, and the shipping label immediately upon noticing any damage or discrepancy.

2

Contact Support

Email our customer care team at [email protected] with your order number and the attached photos within 24 hours of receipt.

3

Verification Process

Our quality assurance team will review your claim within 2-3 business days to verify the concern against our safety and quality standards.

4

Resolution

Once approved, we will initiate a replacement shipment or issue a full refund to your original payment method, depending on your preference.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing